More Calls. More Clients. Less Hassle.

Most small business websites take 4-6 weeks from start to launch. This includes discovery, design, development, content creation, testing, and revisions. Larger websites or those with complex functionality may take longer. We provide a detailed timeline during our initial consultation based on your specific requirements.

Unlike DIY builders, our websites are specifically engineered for lead generation and conversions. We build custom designs with proper SEO foundations, conversion-focused layouts, schema markup, and analytics tracking. Our sites load faster (often 3x faster than DIY builders), are fully accessible, include proper security measures, and are built with your business goals in mind—not just aesthetics. We also provide ongoing support and updates.

Absolutely. You own 100% of your website after it's built. We believe in transparency and ensure you have access to all accounts, files, and credentials. While we offer maintenance plans to keep your site secure and updated, you're never locked in. You maintain full ownership of your domain, website, content, and design.

We offer a 30-day adjustment period after launch for minor tweaks and refinements at no additional cost. For ongoing updates and maintenance, we provide flexible support plans that include regular updates, security monitoring, performance optimization, and content changes. You can also request one-off changes at our hourly rate. We're committed to ensuring your website continues to serve your business needs as you grow.

Yes, we provide premium managed hosting for all websites we build. Our hosting includes daily backups, security monitoring, CDN integration for faster loading, SSL certificates, and regular software updates. We also offer monthly maintenance plans that include content updates, performance optimization, and technical support. Our hosting infrastructure is optimized specifically for small business websites, with 99.9% uptime and fast load times.

Our minimum recommended ad spend starts at $500 per month for local service businesses, which doesn't include our management fee. This budget allows us to effectively target your ideal customers across necessary platforms while gathering enough data to optimize your campaigns. We'll provide a specific recommendation based on your industry, competition, and goals during our initial consultation. Of course, YOU will always remain in control of your ad-spend!

Paid ads typically start generating traffic and leads within the first week of launching. However, the first 30-60 days are considered a "learning phase" where we gather data, test different ad variations, and optimize for better performance. Most campaigns reach optimal performance by month 3, when we've refined targeting, messaging, and bidding strategies based on real data from your ideal customers.

We create and manage campaigns across all major platforms including Google Ads (search, display, YouTube), Facebook/Instagram Ads, LinkedIn Ads, and Microsoft Ads. We recommend platforms based on your specific business type, target audience, and goals. For most local businesses, we focus on Google Search and Local Service Ads combined with targeted Facebook campaigns for optimal results.

Yes, dedicated landing pages significantly improve conversion rates—often by 30-50% compared to sending traffic to your homepage. All our paid ad campaigns include custom landing pages designed specifically for your target audience and offer. These pages are optimized for conversion with clear calls-to-action, minimal distractions, and persuasive content that addresses your prospects' specific needs and pain points.

We implement comprehensive conversion tracking including call tracking, form submissions, and website actions to measure true ROI, not just clicks or impressions. You receive bi-weekly performance updates and monthly detailed reports showing key metrics like cost per lead, conversion rates, and overall campaign performance. Our reporting focuses on business outcomes and lead quality, not just ad metrics. We also provide a real-time dashboard where you can check performance anytime.

The HUB is our all-in-one business management platform that combines CRM, marketing automation, client communication, and business operations tools. It includes lead capture forms, automated follow-up sequences, appointment scheduling, invoicing, document signing, review collection, SMS messaging, email marketing, and more—all in one integrated system. It's customized to your business workflow and eliminates the need for multiple disconnected software subscriptions.

The HUB is designed to be user-friendly even for non-technical users. Our setup process includes personalized training for you and your team, custom workflow creation based on your existing processes, and ongoing support. Most clients are comfortable using the core features within 1-2 weeks. We also provide video tutorials, documentation, and unlimited support during the onboarding period to ensure smooth adoption.

Yes, the HUB integrates with many popular business tools including QuickBooks, Zapier, Google Workspace, Facebook, Stripe, Square, various calendar systems, and many industry-specific software platforms. If you have existing systems you need to keep, we can usually connect them to the HUB using API integrations or Zapier. During our setup process, we'll evaluate your current tech stack and recommend the best integration approach.

We can automate nearly any repetitive process in your business. Common automations include lead nurturing sequences (email/SMS), appointment reminders, follow-up communications, quote/proposal delivery, review requests, payment collection, document signing, task assignments, customer onboarding, and more. We analyze your current workflow to identify bottlenecks and time-consuming processes that can be automated, allowing you to focus on high-value activities.

The HUB is offered as a subscription service with monthly or annual billing options. Pricing depends on your business size, number of users, and which features you need. There's an initial setup fee that covers customization, integration, and training, then a monthly subscription that includes support, updates, and cloud storage. Most clients find that the HUB replaces 3-5 other software subscriptions, resulting in overall cost savings. We'll provide a detailed quote based on your specific requirements.

We implement a systematic review generation process that includes automated review requests sent at the optimal time after service completion, personalized messaging, streamlined review links, follow-up reminders, and staff training on requesting reviews. Our system makes it as easy as possible for happy customers to leave positive feedback across Google, Facebook, and industry-specific platforms. We typically increase review volume by 300-500% within the first 3 months.

We can't directly remove legitimate negative reviews, as only the reviewer or the platform can do that. However, we implement a comprehensive negative review response strategy: we help craft professional responses, reach out to dissatisfied customers to resolve issues, flag reviews that violate platform policies, and most importantly, generate a steady stream of positive reviews to dilute the impact of negative ones. In some cases, we've successfully had fake or competitor reviews removed through proper reporting channels.

We use advanced reputation monitoring software that tracks mentions of your business across Google, social media, review sites, and industry-specific platforms. You receive real-time alerts when new reviews are posted, allowing for prompt responses. Our monthly reputation reports track your overall rating, review volume, sentiment analysis, competitor comparisons, and identify trends in customer feedback. This comprehensive monitoring ensures no mention of your business goes unnoticed.

Yes, responding to all reviews—both positive and negative—is best practice for several reasons. It shows potential customers you're engaged and care about feedback, improves your local SEO (Google considers owner responses in rankings), demonstrates excellent customer service, and gives you the opportunity to highlight key business strengths. Our team crafts personalized responses for each review that showcase your business values while including relevant keywords for SEO benefit.

You'll see improvements in review volume within the first 30 days of implementing our system. For businesses with negative review issues, it typically takes 3-6 months to significantly improve your overall rating, depending on your current review volume and rating. Our approach focuses on both short-term wins (increased review generation, professional responses) and long-term reputation building through consistent service quality monitoring and proactive feedback collection.